Ideas and conversation

See and reply to the ideas and suggestions others have contributed below. (You can also submit a new idea here: digital services, digital council and digital borough).

Digital borough

Digital council

Digital services


Parking and access

It would be great to see parking and car access information integrated on online maps similarly to Google maps to see what restrictions are in place, availability etc. This could also be useful for access . I heard that Croydon Council are currently making in excess of £1 million pounds a year from a poorly […]

No comments

Digital Worker Co-ops

Hi i run a digital worker co-op with my friends up in Finsbury Park, as we’re a worker co-op we re-invest our surplus in tech for good projects in the local area. We’re also part of a network of over 30 worker owned tech co-ops from across the country and i would love to see […]

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Diversity and opportunity

My biggest problem with this is the HUGE amount of money being spent on building a digital team at the council, largely full of mates of mates, which from the very beginning smacks of the usual public sector traits of navel gazing, nepotism and one giant echo chamber – would love to know what the […]

1 comment

Waste and recycling collection

You need to create a way of gathering information on problems and successes of waste and recycling collection services to solve local problems, educate, enforce, and improve customer satisfaction and efficiency. I have personally experienced many times where my recycling was not collected and it so frustrating! When I call the council, I’am told to […]

1 comment

More online support

Being able to go to a place where we can get online support will be very nice. I sometimes struggle with using the councils services as I’am not as young as I used to be. It would be good to interact with other people too. It is good to be digital but please do not […]

1 comment

Customer Service

You need to improve your customer service so that people can actually enjoy living in Croydon! Train your staff to be helpful and friendly and get their work done properly. Better customer service on the phone and in person would really make ones day better!

1 comment

Online assistance

The use of online chat would be handy when one faces issues whilst using the councils services. This will save us all time on having to call the council for help when we get stuck. An interactive help desk functionality would make life easier for us all!

1 comment