Vision

Our vision is to become a truly digital council and borough.

We will harness the potential of digital design, data and technology to work efficiently, transform the relationship between residents and the council, and make Croydon a leading destination for growth, opportunity and quality of life.

We will do this by focusing on three main themes (supported by a fourth):

1. Digital council

We will optimise how the council uses digital design, data and technology to work efficiently, collaborate, make informed decisions, adapt and innovate.

2. Digital services

We will transform the relationship between residents and the council by providing online services so good that most people choose to use them and can do so unaided.

3. Digital borough

We will maximise opportunities for digital design, data and technology to enhance economic growth, quality of life, sustainability and individual opportunity in Croydon.

Success in all of these three main themes above will be unlocked and accelerated by progress in a fourth, cross-cutting theme:

4. Collaboration and data

We will use digital tools to collaborate with organisations across all sectors, make Croydon’s data open and share digital assets for the public good.

By delivering against all these themes we will become digital inside and out, maximising the opportunities for our council and borough in partnership with organisations across the system.