help to do things myself

Places I can go to access your services online but there are people there to help, not just in the main offices

1 thought on “help to do things myself

  1. Thanks for this comment. We agree that currently we don’t do enough to help our residents who are less able to self-serve online. We will address this both by making the services simpler and easier, so that more people can use them without help, and by reviewing the in-person and over-the-phone assistance we provide to guide people through it when they need a little help. Plus we will ensure that for every digital service, there are still other ways to contact the council so nobody is ever left behind.

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