Transcript of introductory video

Jo Negrini, Chief Executive:

We want Croydon Council to be the very best council for our residents. We want to deliver excellent services and we want to make that relationship between residents and the council as easy as possible. Core to that efficiency is our use of digital. We’ve recently set up a crack team of digital experts led by Neil Williams who we’re very fortunate to have. He and his team will be driving the work around developing our digital strategy and whether that strategy relates to how our social workers can use digital tools to make sure that they can work in a mobile way, and be able to connect up with our customer services and our customer information systems back at the council when they’re working with residents in the field, right through to the way that we actually really talk to our residents and how we make sure that we’ve got a really good relationship with our residents.

Neil Williams, Chief Digital Officer:

I joined the council last October to lead our digital transformation. This new strategy that we’re writing now is going to guide the work that my team and I do for the next several years and we really want to make sure we get that right it’s all about outcomes for people, outcomes for businesses in Croydon and therefore we want your views, we want your input to make this the best strategy we can make it. So please do get involved. Please contribute your ideas via this website and help us to shape the future of a digital Croydon.

Tony Newman, Leader:

Digital and the expansion of digital is absolutely fundamental to Croydon’s future. We are London’s growth borough and we want to see and maintain truly sustainable growth for Croydon and to do that that’s about having a conversation with all our communities across the borough, businesses and residents and the role that digital has to play in that as I say is absolutely crucial going forward.

Simon Hall, Cabinet Member for Finance and Resources:

This survey is about finding out from you how we can serve local people better. We care about our communities and we want to use digital technology to communicate through our website that you can trust, that your life’s improved and the council provides better services to you.