Online assistance

The use of online chat would be handy when one faces issues whilst using the councils services. This will save us all time on having to call the council for help when we get stuck. An interactive help desk functionality would make life easier for us all!

1 thought on “Online assistance

  1. Thank you for this suggestion. We will give it consideration as part of our upcoming work to improve the website. There have been some trials in the past of webchat on some pages of the council website, and we will evaluate those and plan to do more of this in future if it’s something that helps users.

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